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The Great Sales Lead Generation Debate

  
  
  
  

It's pretty common knowledge that in many companies the sales and marketing organizations bump heads. One of the most common areas of contention is around the entire lead generation process. The rub is that marketing program success is too often judged by the quantity, rather than the quality, of sales leads produced.  Yet, if you ask the sales force what they need to convert leads to revenue, they will tell you that more of the same isn’t better – better quality leads is better.

Granted, it is a tough balance and every company has to find the right mix as a part of their lead generation efforts.  Without the right process and preparation, too many leads, even of high quality, may overwhelm a sales team and opportunities will fall through the cracks. Not enough leads or leads of low quality diminish sales force productivity pretty quickly.

Here is a chart from MarketingSherpa's 2009-2010 B2B Marketing Benchmark Report to illustrate. When asked, here is what salespeople want from marketing.

leadgeneration marketingsherpa resized 600

So, you tell me. Which do you prefer? A list of 200 names with a slim chance of closing business, or a short list of the top 25 best opportunities to focus your attention on?

Comments

Great post! I'm always an advocate for quality, but I think it is useful to consider cost of sale and length of closing cycle. The more it costs and the longer it takes to close an average sale the more imperative it becomes to have superbly qualified leads (regardless of quantity). If the signal to noise ratio of your incoming leads is poor it may mean that your marketing team needs to rethink it's segmentation strategy. If marketing tactics aren't aligned with brand expectations, if adequate time and thought hasn't been put into defining the context in which your product or service is most valued, then you'll have a difficult time indeed bringing in productive leads.
Posted @ Wednesday, September 01, 2010 7:30 AM by David Cohen
the answer is 200 names. most IT vendors still prefer volume. (unfortunately)
Posted @ Saturday, October 30, 2010 10:43 AM by kenny
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